Collecting data

One technique that consultants use involves looking for additional research projects that would be of interest to their clients. If they find relevant projects, they usually present them, formally or informally, to the client to check their interest. In this way, the consultant firm can continue to work with clients and become a more valued resource over time. Think of your client, Wordplay Greeting Cards. What kinds of research questions might be of interest to them? Put yourself in this client's shoes. What do you think would help you run this type of business more effectively? To prepare for this assignment, you may want to use the Cybrary and the Internet to more closely exam thes... click for more

Organizational behavior

Can you tell me what management of ability and organization ethic means and give an example, please?

Setting priorities via NGT

CROSS FUNCTIONAL (BY LEVEL) SESSION (for end of day one) • GOAL: Organize themes to discuss with total group that identify what we do well and what needs to change. Assign priorities to these themes: their importance at the specific level of organization for which the cross functional team is composed. • Total time available: 2-2 ½ hours. • Process nominal group technique: o Describe what NGT is and how it works in general terms. On one page, create your facilitator notes for what you will say and show to the group to complete this task. • Present a detailed step-by-step outline—with time frames—for the group to follow in achieving the overall goal. o Describe how you would have the ... click for more

Who observes? Who does diagnosis? from

WHO OBSERVES? WHO DOES DIAGNOSIS? Some aspects of performance can be difficult for managers to observe. For example, contribution on a team project and how well a worker interface with an off-site customer may be difficult for a manager to observe. However, co-workers and customers may be in excellent positions to make these observations. 1. Examine the observation cubes and person and system factors you generated for a medical clinic. Are there some other aspects of tasks, projects, or roles that might be best observed by people other than a direct manager? Identify who you think should observe each aspect of performance. Be sure to consider managers, subordinates, peers, and int... click for more

Evaluators Might Need Motivation Too!

Performance has often been viewed as a multiplicative function of ability and motivation. Of course, from the quality movement and attribution theory, system factors must also be recognized as important determinants of performance. Focusing on a person, however, leads to emphasizing ability and motivation as causes of performance. The simple multiplicative model can be applied to how well evaluators perform the task of evaluating, not just how well workers perform their tasks or roles or enact the desired values. Looked at as a joint function of ability and motivation, it can be seen that techniques used for developing common evaluation standards focus on the ability to evaluate accu... click for more