Quality management

You have already generated a project charter, a project schedule, and a cost estimate for the TopLiance Corporation, which sells home appliances. They have over 50 sales agents across multiple states. They have decided to implement an on-line sales program. The new Internet based sales program is expected to increase the sales volume and enhance the profit margin.

Now you need to generate the following:

1. A Project Quality Management Plan (be sure to address quality planning, quality assurance, and quality control).

2. A Project Risk Management Plan.

Hint: Demonstrate that you understand the importance of quality management plan and risk management plan. Also show that you can convert theory into practice and come up with realistic plans.

Please list ref.