E-Business

What type of eBusiness would benefit from disintermediation?

E-Business

What type of eBusiness would benefit from reintermediation?

Describe the marketing tools used in each section of the three web sites

Describe the marketing tools used in each section of the three web sites. Include an evaluation of the apparent customer service provided by each site. Please use these three websites in the electronic industry. Best Buy, Circuit City and Fry's. Please be as detailed as possible.

E-Business Situation

Ed and Ned work for a small, successful business outsourcing company. One of PNW's clients was the owner of a property management company and accounted for 25% of PNW's revenue. The client was set in his ways and often stubborn, leading to occasional conflicts with people he interfaced with. After a periodic visit to PNW, the client left satisfied with the work performed to date. Once the client left, Ed, the account manager for the client approached t Ned, the executive vice president, and informed him of a racially insensitive racial remark that the client had made to him during the client's visit. Ed was visually disturbed by the remark and stated that if an apology was not given ... click for more

E-Business Situation

WU has re-invented itself once more. This time over the past 20 years the corporation serves as a bank for people without bank accounts by transferring money around the world at the tune of $20 billion/year. WU has grown exponentially over the last few years, especially internationally. The bulk of the transfers consist of small amounts earned by immigrant workers in wealthy countries sent home to assist families in poor countries. As WU expands into the Middle East, India and China, revenue is growing at a 20% annually. Yet it is estimated that WU has only penetrated 15-20% of the $150 billion global money-transfer market. Today, 75% of WU agents are outside the US, including mo... click for more